Annual Report 2018–2019

The Department of Employment, Small Business and Training's Annual Report outlines the finances and performance of the department for 2018–2019. The annual report aligns with the Queensland Government's objectives for the community, the department's Strategic Plan 2018-2022, and the department's Service Delivery Statements for 2018-2019 (PDF, 1.2MB). It also provides information on our future direction, people management and governance arrangements.

Further information is available:

Copies of this publication can be obtained:

  • online at
  • by phone: 13 74 68
  • by email:
  • by post:
  • Strategy and Governance
    Department of Employment, Small Business and Training
    PO Box 15033
    CITY EAST  QLD  4002.

We continually strive to meet best practice reporting standards and value the views of our readers. We invite you to provide feedback on this report by completing a survey via Get Involved.

Disclaimer: The materials presented on this site are provided by the Queensland Government for information purposes only. Users should note that the electronic version of the annual report on this site is not recognised as the official or authorised version. The official copy of the Annual Report, as tabled in the Legislative Assembly of Queensland, can be accessed from the Queensland Parliament's tabled papers website database.

Strategic Plan 2019–2023

Our Strategic Plan 2019–2023 sets out our vision to ensure all Queenslanders have the skills and opportunities to participate and prosper in the economy.

Disability Service Plan 2017–2020

Our Disability Service Plan 2017–2020 articulates our commitment to achieving the best possible outcomes for Queenslanders with disability.

Customer Complaints Annual Report 2018–2019

Our Customer Complaints Annual Report 2018–2019 outlines the number of customer complaints received by the department, and ensures they are managed in an accountable and transparent way.

'Our story, our future' Annual Report 2018–2019

The 'Our story, our future' Annual Report 2018–2019 provides an update on the department's actions under the 'Our story, our future' Queensland Government Multicultural Policy and Multicultural Action Plan.

Archived documents

Last updated 9 October 2019

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