Reports and publications

Annual Report

The Annual Report outlines the finances and performance of the Department of Employment, Small Business and Training for 2023–2024. The annual report aligns with the Queensland Government's objectives for the community, the department's Strategic Plan 2024–2028, and the department's Service Delivery Statements for 2024–2025 (PDF, 2.1MB). It also provides information on our future direction, people management and governance arrangements.

Further information:

• Queensland Government Open Data has published details and expenditure for the department during 2023–2024 for the Queensland Language Services Policy. For 2023–2024, the department has no expenditure to report for consultancies and overseas travel as no overseas travel was undertaken by any officers of the department.
• Regulator Performance Report 2022–2023.

Copies of this publication can be obtained:

• online at desbt.qld.gov.au (see above)
• by phone: 13 74 68
• by email: corporate.stratgov@desbt.qld.gov.au
• by post:
• Strategy and Governance
  Department of Employment, Small Business and Training
  PO Box 15483
  CITY EAST  QLD  4002.

Disclaimer: The materials presented on this site are provided by the Queensland Government for information purposes only. Users should note that the electronic versions of the annual report on this site are not recognised as the official or authorised version. The Queensland Government accepts no liability for any loss or damage that may be incurred by any person acting in reliance on the electronic versions.

The official copy of the annual report, as tabled in the Legislative Assembly of Queensland, can be accessed from the Queensland Parliament's tabled papers database.

Strategic Plan

Our updated Strategic Plan 2024–2028 sets out our vision of safe and empowered communities, where skilled Queenslanders and vibrant small businesses grow Queensland's economy. The updated strategic plan reflects our contribution to the updated Statement of the Queensland Government's objectives for the community (PDF, 235KB).

Equity, Diversity and Inclusion Plan

Our Equity, Diversity and Inclusion Plan 2024–2025 sets out our commitment to building, developing and retaining a workforce that reflects the diverse communities we serve across Queensland. We aim to provide services inclusively and respectfully. This plan explains how we will achieve these goals.

Reframing the Relationship Plan

Our Reframing the Relationship Plan 2024–2025 presents a holistic strategy for promoting equity, inclusion, and empowerment for Aboriginal and Torres Strait Islander communities in Queensland. The plan is guided by principles of fairness, inclusivity, and cultural respect while seeking to ensure equitable access to opportunities and services for all individuals and promoting cultural awareness and safety within the public sector.

Waste Reduction and Recycling Plan

Our Waste Reduction and Recycling Plan 2022–2024 (Operations Review 2022) (PDF, 727KB) outlines the framework and direction the department has chosen to adopt as its commitment to promote waste avoidance and reduction.

Disability Service Plan

Our Disability Service Plan 2024–2026 articulates our commitment to achieving the best possible outcomes for Queenslanders with disability.

'Our story, our future' Annual Report

The 'Our story, our future' Annual Report 2023–2024 provides an update on the department's actions under the 'Our story, our future' Queensland Government Multicultural Policy and Multicultural Action Plan.

Customer Complaints Annual Information

Our Customer Complaints Annual Information 2023–2024 outlines the number of customer complaints received by the department, and ensures they are managed in an accountable and transparent way.

Archived documents