Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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The Australian Government contracts Australian Apprenticeship Support Network (AASN) Providers as the first point of contact to provide information and advice to support employers, apprentices and trainees across Australia to better navigate the apprenticeship and traineeship system.

A Memorandum of Agreement between the Australian and State Governments formalises the cooperative monitoring of services of AASN Providers, defining scope and protocol for matters such as sharing information, overall and individual AASN Provider performance and compliance with the Australian Government's contract.

A Performance and Funding Agreement between the Department of Employment, Small Business and Training and the Queensland-based AASN Providers details each party's obligations for the provision of services.

List of Australian Apprenticeship Support Network Providers (PDF, 30KB)
A list of AASN Providers approved by the Australian Government's Department of Employment, Skills, Small and Family Business to accept training contracts and undertake a range of functions in Queensland.

Australian Apprenticeships website
Search the website or phone 13 38 73 for information on employing an apprentice or trainee. You can also find AASN Providers in your area.

Forms and resources
Forms and resources relative to apprenticeships and traineeships in Queensland.

Apprenticeship and traineeship policies and procedures
A list of departmental policies and procedures regarding the administration of apprenticeships and traineeships. Read the User Choice Policy for information on public funding for the delivery of accredited training to apprentices and trainees.

Delegations
The delegations instruments authorising AASN Providers to perform certain functions under the Further Education and Training Act 2014.

Last updated 19 June 2019

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