Training contacts

Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman

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Wages, conditions and workplace requirements

Visit the Wages, conditions and workplace requirements page for details on wages and conditions, as well as safety at work and supervision in the workplace.

Incentives and assistance

Queensland Government funding contributions

User Choice

Some training organisations are contracted by the Department of Employment, Small Business and Training to provide training and assessment for some apprenticeships and traineeships, at a reduced cost, under the User Choice program.

Queenslanders may only access a maximum of two government contributions. It is therefore important that apprentices and trainees ensure the decision they make will lead them to their future chosen career. Their decision may affect their access to further funding in the future.

Free apprenticeships

The Queensland Government will cover the full cost of training for apprentices and trainees, under the age of 25, who commence, or are undertaking, a priority apprenticeship or traineeship qualification from 1 January 2021 to 30 September 2022.

Free TAFE for under 25s

For selected high priority qualifications in apprenticeships, traineeships and other training courses, the Queensland Government covers the full cost of training for eligible Queenslanders under the age of 25 years in 26 priority qualifications.

Skilling Queenslanders for Work

There are opportunities under the Skilling Queenslanders for Work initiative for jobseekers to commence apprenticeships and traineeships. Employers may also apply for incentives under the First Start and Work Start programs when offering apprenticeships and traineeships to eligible jobseekers.

For apprentices and trainees

  • Travel and accommodation subsidy (Queensland Government)
    Apprentices and trainees (not school-based) who have to travel more than 100kms return to attend training for their apprenticeship or traineeship may be eligible for a travel and/or accommodation subsidy.

  • Youth Allowance, Austudy and ABSTUDY (Department of Human Resources)
    As part of this assistance, apprentices and trainees may be eligible for a health care card which may entitle them to a reduction in some of the costs of training.

  • Financial support and loans (Australian Apprenticeships)
    The Trade Support Loan can help eligible apprentices with every day costs while completing their apprenticeship.

  • Living Away From Home Allowance (Australian Apprenticeships)
    An allowance for eligible apprentices and trainees who have to move away from their parent or guardian's home in order to take up or retain an apprenticeship or traineeship.

  • Disability support
    There are a number of support services available to help apprentices and trainees with disability throughout their apprenticeship or traineeship. Services are available to the apprentice or trainee, their employer and the training organisation.

For employers

  • Australian Apprenticeships Incentives Program
    Employers of apprentices and trainees may be eligible for incentive payments upon commencement, recommencement and completion of the apprenticeship or traineeship. Financial support is also available to employers of adult (mature age) and school-based apprentices; apprentices in regional areas; and apprentices with disability.

  • Wage subsidies (Australian Government)
    Employers who use the Australian Government's JobActive service may be eligible for wage subsidies when employing eligible persons who are mature aged, young, long-term unemployed or indigenous.

  • Back to Work (Queensland Government)
    Eligible employers have access to two programs - Employer Support Payment of up to $15,000 and Youth Boost Payment of up to $20,000 - when they employ eligible unemployed jobseekers.

  • WorkCover Queensland premium discount
    From 1 July 2017, WorkCover Queensland has offered employers a discount on their premium if they employ an apprentice. The discount is applied by removing the apprentice wages from the employer's premium calculation. Does not apply to employment of trainees.

  • Payroll tax exemption (Business Queensland)
    Employers may be eligible for a payroll tax exemption for the wages paid to their apprentices and trainees.

Costs of training

For employers, these may include:

  • recruitment costs
  • wages and entitlements including superannuation, workers' compensation and cost of supplying tools and/or special equipment (if required)
  • travel and/or accommodation costs for apprentice or trainee to attend training
  • training costs.

For apprentices and trainees, these may include:

  • travel and /or accommodation costs to attend training
  • uniforms and equipment
  • text books and other study materials
  • parking or transport costs (to attend work or training)
  • training costs.

Training costs will depend on the training organisation chosen to deliver the training and assessment for the apprenticeship or traineeship.

The employer and apprentice or trainee have the option of selecting a contracted training organisation under the User Choice program mentioned above. Information regarding these training organisations is available from the Queensland Training Information Service (QTIS) website.

Alternatively, the parties can choose to pay the full fee for training delivered by an training organisation that does not have a contract with the department.

The training organisation that the employer and apprentice or trainee choose must advise of any fees to be paid. This includes student contribution fees which are payable by the apprentice or trainee, however are not payable by school-based apprentices and trainees. The employer may be required to contribute towards the cost of training where the department's funding contribution does not meet the cost of training offered by the training organisation. If the parties choose a training organisation who receives departmental funding, the registration letter will contain details of the amount the department is contributing towards the training.

Costs of training existing employees

Existing employees undertaking apprenticeships and traineeships may be subject to the Existing Workers Policy (PDF, 330 KB) which may affect their funding received under the User Choice program.

Last updated 22 February 2021

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