Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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For employers

Wages and entitlements for your apprentice or trainee
Your apprentice or trainee must receive award wages and workplace entitlements such as superannuation, workers' compensation, leave entitlements and allowances.

Responsibilities when employing apprentices and trainees
Your responsibilities include supervision, workplace health and safety, training, assessment, compulsory reporting (notifiable events) as well as pay and entitlements.

Required resources for employing apprentices and trainees
To employ an apprentice or trainee, you must have the range of work, appropriate facilities and supervision to support the apprenticeship or traineeship.

For apprentices and trainees

Wages

Your employer is responsible for ensuring you are paid correctly, in accordance with relevant awards and up-to-date changes. For more information:

Wages while you are attending training

You must be released from work, and paid appropriate wages, to attend training (also called supervised training or off-the-job training) and assessment with your training organisation. The ATIS-036 Paying apprentices and trainees for time spent undertaking supervised registered training and assessment information sheet provides further details.

Conditions of employment

As an apprentice or trainee, you will receive the same conditions of employment as any other employee:

  • workers' compensation – contact WorkCover Queensland on 1300 362 128
  • superannuation – visit the Australian Taxation Office website for more information
  • tool entitlement – for some apprenticeships, the employer must provide tools or pay a tool entitlement to the apprentice. Contact the Fair Work Ombudsman on 13 13 94
  • industrial action – both the Queensland Industrial Relations Act 2016 and Commonwealth Fair Work Act 2009 treat apprentices and trainees as employees. Therefore apprentices and trainees are free to choose whether or not to become a member of a union and whether or not to participate in lawful industrial action.

Safety in the workplace

Each person in the workplace has an obligation to ensure their own, and others', workplace health and safety, regardless of their role(s).

Employers must ensure the workplace health and safety of all employees, including apprentices and trainees, by providing workplace inductions, personal protective equipment and controlling risks of injury and disease to their employees.

Employees (including apprentices and trainees) must comply with all lawful instructions given by their employer and not wilfully, or recklessly, place anyone in the workplace at risk or misuse/interfere with anything provided for workplace health and safety.

Contact Workplace Health and Safety on 1300 362 128 to discuss workplace health and safety. This also includes the Electrical Safety Office for employers in the electrical industry.

Supervision in the workplace

As an apprentice or trainee, you must be supervised in the workplace by an appropriately qualified person(s).

Strict supervision requirements are placed on employers of electrical apprentices and trainees. Contact the Electrical Safety Office on 1300 362 128 for specific details.

If you feel you're not being properly supervised, phone Apprenticeships Info on 1800 210 210 immediately.

Last updated 6 May 2021

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