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Telephone 1300 369 935
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Apprenticeships Info
Telephone 1800 210 210
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Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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Apprenticeships and traineeships are pathways to obtain a qualification or statement of attainment by completing employment-based training under a registered training contract. It is essential the employment arrangements, including facilities, range of work and supervision, support an apprenticeship or traineeship outcome. The supervising registered training organisation (SRTO) plays an integral role in assessing an employer's capacity to provide the facilities, range of work and supervision when the SRTO prepares the training plan required for the apprenticeship or traineeship.

The employer must provide, or arrange to provide, the facilities, range of work and supervision supporting the apprentice or trainee to develop on-the-job knowledge and competence related to the occupational outcome aligned to the apprenticeship or traineeship.

When developing a training plan the SRTO needs to convert the units of competency which make up the qualification into work-based tasks which the apprentice or trainee can undertake with the employer.

If the employer cannot provide the range of work there are several options available which may allow the training contract to continue:

  • Amend the training contract to a qualification more suited to the workplace the apprentice or trainee is employed in. For example, a workplace which provides work tasks aligned to appliance repair has signed up an apprentice in the Certificate III in Electrotechnology Electrician and when assessing the workplace the SRTO identifies that while the workplace is not suited to the Certificate III electrical apprenticeship, the workplace can support a Certificate III in Appliance Service. A major amendment of the training contract can occur and the training contract continues in the suitable qualification.
  • If the qualification selected is appropriate to the workplace but the workplace can not provide a full range of work required, the employer can work with the SRTO to identify alternative arrangements such as:
    • a transfer to another workplace which provides the required workplace tasks
    • if suitable the SRTO may conduct training and undertake a simulated assessment
    • utilise a group training organisation.

When it is identified the employer cannot provide the full range of work-based tasks required, the SRTO must document in an employer resource assessment (ERA) how the training and assessment for those units will be conducted.

If the employer is unable or unwilling to make these arrangements the training contract cannot continue. If this occurs contact the department to seek assistance.

The employer must have a qualified supervisor in the same workplace for predominantly the same working hours as the apprentice or trainee; this person must be in place when the training contract is signed. The definition of a qualified supervisor is available in the Declaration of apprenticeships and traineeships policy in Queensland. If at any point during the apprenticeship or traineeship there is no qualified supervisor available, contact the department to discuss what options may be available.

The development of the training plan allows the employer, apprentice or trainee and the SRTO to communicate the exceptions for the duration of the apprenticeship or traineeship. The explanation of how the units of competency within the training plan convert to work-based tasks allows the employer to plan the range of work the apprentice or trainee will require to complete the apprenticeship or traineeship. The employer and SRTO each have an ongoing role in ensuring the apprentice or trainee is being provided with the range of work to progress through the apprenticeship or traineeship.

The employer, apprentice or trainee and the SRTO all have obligations under the Further Education and Training Act 2014 (the Act), and additional obligations are in place for SRTOs receiving government funding as a pre-qualified supplier. If progression is not occurring and the issues preventing progression cannot be resolved the department must be notified. For additional information about responsibilities under the Act, refer to ATIS-051 Compliance and complaints - training plan and employer resource assessment information sheet.

Read more information on the pre-qualified supplier agreement in Queensland.

Skilling Queenslanders for Work (SQW) Work Skills Traineeships - exemption to undertake an employer resource assessment

There is no requirement for an SRTO to carry out an ERA for trainees undertaking a SQW Work Skills Traineeship.

Work Skills Traineeships are entry-level qualifications to provide trainees with an introduction to the specified industry, its culture, occupations, job roles and expectations. As there is no requirement to undertake an ERA, the workplace supervisor is not required to meet the definition of a 'qualified person' as per the Declaration of apprenticeships and traineeships policy in Queensland.

More information

Employer resource assessment templates

Form namePDFDOCX
ATF-013(APP)
Employer resource assessment - Apprentice/s (generic)
Version 6, September 2019
PDF, 485KBDOCX, 182KB
ATF-013(TEE)
Employer resource assessment - Trainee/s (generic)
Version 6, September 2019
PDF, 464KBDOCX, 180KB
ATF-013(COMMS)
Employer resource assessment - Community Services (specified)
Version 7, September 2019
PDF, 522KBDOCX, 198KB
ATF-013(ECEC)
Employer resource assessment - Early Childhood Education and Care
Version 4, February 2019
PDF, 257KBDOCX, 167KB
ATF-013(ELEC-A)
Employer resource assessment - Electrical industry apprentices (UEE30811 only)
Version 6, July 2019
PDF, 1.2MBDOCX, 196KB
ATF-013(ELEC)
Employer resource assessment - Electrical industry apprentices (all other UEE and UET qualifications)
Version 6, July 2019
PDF, 493KBDOCX, 176KB
ATF-013(GLAZING)
Employer resource assessment - Automotive Glazing Technology (specified)
Version 5, September 2019
PDF, 536KBDOCX, 195KB
ATF-013(PLUMB)
Employer resource assessment - Plumbing apprentices (CPC32413)
Version 4, February 2019
PDF, 728KBDOCX, 162KB
ATF-013(POLY)
Employer resource assessment - Polymer industry apprentices: PMB30116 and PMB40116 qualifications only (current until 31 March 2021)
Version 7, April 2019
PDF, 267KBDOCX, 163KB
ATF-013(SPA)
Employer resource assessment - Swimming Pool and Spa
Version 6, September 2019
PDF, 1MBDOCX, 192KB

Last updated 18 September 2019

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