Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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The operational policies and procedures can be found on our Publications Portal. If you have direct bookmarks to any of the policies/procedures, you will need to update them.

Policy or procedure nameVersion
A 
Adequate training arrangements PROCEDURE Version 7, June 2022
Adequate training arrangements – Certificate III in Automotive Glazing Technology Version 3, June 2022
Adequate training arrangements – Certificate III in Polymer Processing and Certificate IV in Polymer Technology Version 5, July 2021
Adequate training arrangements – Specified community care qualifications Version 3, July 2021
Adequate training arrangements – Specified swimming pool and spa qualifications Version 2, March 2018
Amending registered training contracts PROCEDURE Version 5, June 2022
C 
Cancelled certificates of completion 
Cancel registered training contracts by all parties PROCEDURE Version 4, June 2022
Cancel registered training contracts by chief executive PROCEDURE Version 5, June 2022
Cancel registered training contract by one party PROCEDURE Version 2, June 2022
Changing the mode of delivery of a training plan (with or without an application) PROCEDURE Version 2, June 2022
Completing an apprenticeship or traineeship or cancelling a completion certificate PROCEDURE Version 5, June 2022
Completion of an apprenticeship or traineeship (where the RTO has ceased operating) PROCEDURE Version 3, June 2022
D 
Declaration of an apprenticeship or traineeship and the allocation of User Choice funding arrangements application Version 2.2, June 2022
Declaration – Guide to completing the Declaration of an apprenticeship or traineeship and the allocation of User Choice funding arrangements application Version 2.2, June 2022
Declaration of apprenticeships and traineeships in Queensland POLICY Version 10, June 2022
Declaration of apprenticeships and traineeships PROCEDURE Version 4, June 2022
Discipline – Fines and reprimand PROCEDURE Version 5, June 2022
E 
Electronic signing POLICY for apprenticeships and traineeships in Queensland Version 1.4, June 2022
Expired training contract notification PROCEDURE Version 4, June 2022
Extension of nominal term of a registered training contract PROCEDURE Version 6, June 2022
Extension of probationary period PROCEDURE Version 4, June 2022
F 
False and/or misleading information PROCEDUREVersion 1, June 2022
P 
Prohibited employers PROCEDURE Version 4, June 2022
R 
Racing Queensland – Management of training contracts PROCEDURE Version 4, June 2022
Registering a training contract PROCEDURE Version 5, June 2022
S 
School-based apprenticeships and traineeships in Queensland POLICY Version 1, December 2021
Statutory transfer or cancellation of registered training contracts PROCEDURE Version 4, June 2022
Supervising registered training organisation – ceasing training operations PROCEDURE Version 4, June 2022
Support and referral services for apprentices and trainees PROCEDURE Version 5, July 2021
Suspension of registered training contracts PROCEDURE Version 5, June 2022
Suspension of registered training contract by one party PROCEDURE Version 3, June 2022
T 
Temporary suspension of registered training contract by employer PROCEDURE Version 4, June 2022
Training assistance for cancelled apprentices and trainees GUIDELINE 
Transfer of registered training contracts – permanent or temporary PROCEDURE Version 6, June 2022

Last updated 20 June 2022

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