Training contacts
Training
Telephone 1300 369 935
Contact Training
Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info
Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman
Policies
Registered training organisation (RTO) User Choice Skills Assure Supplier 2021–24 policy (v1.2, July 2023) (PDF, 550KB) – effective 1 July 2023
User Choice 2021–24 policy (v1.2, July 2023) (PDF, 765KB) – effective 1 July 2023
Location loadings list
User Choice localities and location loadings list (XLSX, 970KB)
Audit requirements
The VET Assurance team conducts ongoing contract compliance audits throughout the year. The User Choice – Skills Assure Supplier audit evidence requirements (v2.2, June 2023) (PDF, 1.5MB) – effective 1 July 2023 assists you with audit compliance.
Assistance for cancelled apprentices and trainees
Guideline for training assistance for cancelled apprentices and trainees
Complimentary programs
Trade Skills Assessment and Gap Training
Historical User Choice and SATs information
Related information
- Addition to VARS request form (XLSX, 31KB)
- Industry proposal – Funding submission for apprenticeships, traineeships and other qualifications (DOCX, 135KB)
Last updated 6 July 2023
