Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy (v1.1, Aug 2020) (PDF, 217KB) or (DOCX, 119KB) – effective 1 July 2020

User Choice 2020–21 policy (v1.2, Nov 2020) (PDF, 343KB) or (DOCX, 153KB) – effective 1 July 2020

Location loadings list

User Choice localities and location loadings list (XLSX, 970KB) – effective 1 July 2019

Audit requirements

The department's Quality and Compliance Unit conducts ongoing contract compliance audits throughout the year. Please refer to the evidence requirements below for information on how to assist you with audit compliance.

User Choice – Skills Assure supplier audit evidence requirements (v1.1, 31 March 2021) (PDF, 766KB) – effective 31 March 2021

Existing workers

Existing workers in apprenticeships and traineeships policy (PDF, 330KB)

Assistance for cancelled apprentices and trainees

Guideline for training assistance for cancelled apprentices and trainees

Complimentary programs

Trade Skills Assessment and Gap Training

Historical User Choice and SATs information

Access historical User Choice and school-based apprenticeships and traineeships (SATs) documents and information.

Related information

Last updated 25 March 2021

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