Program changes
From 1 July 2025, the User Choice program has been replaced by funding for apprenticeships and traineeships through the new Skills Assure Supplier framework.
Training providers with continuing students should first review the continuing students policy and contact their contract manager for additional information.
Find out more about the new funded programs.
The User Choice program previously offered funding to help cover the costs of training and assessment services for eligible apprentices and trainees in Queensland.
Historical program documents
The documents below contain historical information for:
- the User Choice program
- school-based apprenticeships and traineeships.
2023–25 program documents
- Registered training organisation (RTO) User Choice Skills Assure Supplier 2021–25 policy (v1.3, July 2024) (PDF, 244KB) – effective 1 July 2024
- User Choice 2021–25 policy (v1.3, July 2024) (PDF, 617KB) – effective 1 July 2024
- User Choice localities and location loadings list (XLSX, 970KB)
- User Choice – Skills Assure Supplier audit evidence requirements (v2.3, June 2024) (PDF, 1.4MB) – effective 1 July 2024
- Guideline for training assistance for cancelled apprentices and trainees
2021–23 documents
- User Choice 2021–23 policy (PDF, 1.2MB) – effective 1 July 2021
- Registered training organisation (RTO) User Choice Skills Assure Supplier 2021–23 policy (PDF, 980KB) – effective 1 July 2021
2020–21 documents
- User Choice 2020–21 policy v1.2 (PDF, 1MB) – effective 1 July 2020
- User Choice 2020-21 policy v1.1 (PDF, 1MB) – effective 1 July 2020
- User Choice 2020–21 policy v1 (PDF, 1MB) – effective 1 July 2020
- Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy v1.1 (PDF, 819KB) – effective 1 July 2020
- Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy v1 (PDF, 814KB) – effective 1 July 2020
2017–20 documents
- User Choice 2017–20 policy (PDF, 1.3MB) – effective 1 July 2019
- User Choice 2017–20 policy v2.2 (PDF, 1MB) – effective 2 August 2018
- User Choice 2017–20 policy v2.1 (PDF, 1.1MB) – effective 1 July 2018
- User Choice 2017–20 policy v2 (PDF, 1.4MB) – effective 1 January 2018
- User Choice 2017–20 policy v1 (PDF, 288KB) – effective 1 July 2017
- Registered training organisation (RTO) User Choice pre-qualified supplier 2017–18 policy (PDF, 695KB) – effective 1 July 2019
- Registered training organisation (RTO) User Choice pre-qualified supplier 2017–20 policy v1.1 (PDF, 801KB) – effective 1 July 2018
- Registered training organisation (RTO) User Choice pre-qualified supplier 2017–20 policy (PDF, 711KB) – effective 1 July 2017
2016–17 documents
- User Choice Pre-qualified supplier 2016–17 policy (PDF, 172KB) – effective 1 July 2016
- User Choice 2016–17 policy v1.1 (PDF, 499KB) – effective 1 January 2017
- User Choice 2016–17 policy v1 (PDF, 495KB) – effective 1 July 2016
- User Choice localities and location loadings list 2016–17 (XLSX, 258KB) – effective 1 July 2016
2010–16 documents
- User Choice Pre-qualified supplier 2010–16 policy (PDF, 640KB) – effective 1 July 2015
- User Choice 2010–16 policy (PDF, 253KB) – effective 1 July 2015
- User Choice localities and location loadings 2010–16 (XLS, 1.3MB) – effective 1 July 2015
2010–15 documents
- User Choice Pre-qualified supplier 2010–15 policy (PDF, 246KB) – effective 10 December 2012
- User Choice 2010–15 policy (PDF, 411KB) – effective 1 July 2013
- User Choice localities and location loadings 2010–15 (XLS, 784KB) – effective 24 January 2013
Related information
- Find out about Skills Assure Supplier contracting.
Last updated 15 October 2025
