Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy (v1.1, Aug 2020) (PDF, 217KB) or (DOCX, 119KB) – effective 1 July 2020
User Choice 2020–21 policy (v1.2, Nov 2020) (PDF, 343KB) or (DOCX, 153KB) – effective 1 July 2020
Location loadings list
User Choice localities and location loadings list (XLSX, 970KB) – effective 1 July 2019
The department's Quality and Compliance Unit conducts ongoing contract compliance audits throughout the year. Please refer to the evidence requirements below for information on how to assist you with audit compliance.
User Choice – Skills Assure supplier audit evidence requirements (v1.0, July 2020) (PDF, 697KB) – effective 1 July 2020
Existing workers in apprenticeships and traineeships policy (PDF, 330KB)
Assistance for cancelled apprentices and trainees
Guideline for training assistance for cancelled apprentices and trainees
Trade Skills Assessment and Gap Training
Historical User Choice and SATs information
Access historical User Choice and school-based apprenticeships and traineeships (SATs) documents and information.
Last updated 13 November 2020