Good practice guidance for working with small businesses to minimise business disruption and support jobs when undertaking capital works projects.

The Queensland Government recognises the importance of working collaboratively with small businesses to manage periods of change associated with capital works projects.

View a copy of Works with Small Business.

Works with Small Business acknowledges that while infrastructure works can be inconvenient for small businesses, they ensure Queenslanders have access to necessary facilities and often lead to long-term benefits for small businesses.

As every infrastructure project is unique, guidance is designed to be flexible, adaptable and to encourage Queensland Government agencies and small businesses to work collaboratively to come up with innovative solutions and disruption mitigation strategies.

Works with Small Business establishes 5 underlying principles for engagement with small businesses:

  • integrity
  • openness
  • inclusion
  • respect
  • collaboration.

It describes actions around 4 key areas:

  • impact assessment
  • engagement and communication strategy
  • disruption mitigation planning
  • evaluation.

The Works with Small Business guidance material has been developed in consultation with the Department of Transport and Main Roads (TMR). TMR recognises the many small businesses located along the state-controlled road network and transport corridors are vital to local and regional economies and is committed to working with these small businesses to mitigate disruption.

The Department of Employment, Small Business and Training will continue to work with both TMR and key stakeholders to refine guidance material over the next 6 months as it is piloted. Guidance material will then be updated to capture feedback and learnings.

Last updated 11 September 2019

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