Almost 2,000 small businesses and key stakeholders across Queensland were consulted in the development of the Queensland Small Business Strategy 2024–27, including:

  • industry representatives
  • peak bodies
  • small business owners
  • the Queensland Small Business Commissioner
  • members of the Queensland Small Business Advisory Council
  • regional offices of the Department of Employment, Small Business and Training.

Key messages we heard include:

  • Workforce: Small businesses emphasised the importance of attracting and retaining workers with the required skills and attributes.
  • Costs of doing business: Small businesses are concerned about rising costs of doing business, including those resulting from increased global uncertainty and international supply constraints.
  • Regulation: Small businesses want government to make regulations easier to understand and comply with.
  • Access to procurement: Small businesses value access to government procurement opportunities.
  • One-stop-shop for business: Small businesses value easy access to government information and the range of services and support available.
  • Grants: Small businesses benefit from financial assistance as a key support and value clear and consistent access to this support.
  • Business essentials: Small businesses are keen to improve their business skills, including financial literacy, people management, digital skills and mental wellbeing.
  • Profitability: Small businesses prioritise increasing profitability, including through finding and building their customer base.

Last updated 30 May 2024

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