Almost 2,000 small businesses and key stakeholders across Queensland were consulted in the development of the Queensland Small Business Strategy 2024–27, including:
- industry representatives
- peak bodies
- small business owners
- the Queensland Small Business Commissioner
- members of the Queensland Small Business Advisory Council
- regional offices of the Department of Employment, Small Business and Training.
Key messages we heard include:
- Workforce: Small businesses emphasised the importance of attracting and retaining workers with the required skills and attributes.
- Costs of doing business: Small businesses are concerned about rising costs of doing business, including those resulting from increased global uncertainty and international supply constraints.
- Regulation: Small businesses want government to make regulations easier to understand and comply with.
- Access to procurement: Small businesses value access to government procurement opportunities.
- One-stop-shop for business: Small businesses value easy access to government information and the range of services and support available.
- Grants: Small businesses benefit from financial assistance as a key support and value clear and consistent access to this support.
- Business essentials: Small businesses are keen to improve their business skills, including financial literacy, people management, digital skills and mental wellbeing.
- Profitability: Small businesses prioritise increasing profitability, including through finding and building their customer base.