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Telephone 1300 369 935
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Apprenticeships Info
Telephone 1800 210 210
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Queensland Training Ombudsman
Telephone 1800 773 048
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Ensuring funded training delivers for Queensland
Update – 30 August 2022
Enhancements to monitoring and compliance activity are being developed for roll-out in 2022–23, further strengthening the Department of Employment, Small Business and Training’s oversight of government-funded training through its Skills Assure supplier network.
Activity builds on substantial improvements delivered under the Skills Assure framework, which was introduced in July 2020, and a strong foundation set by the previous compliance model.
Included among planned enhancements are a range of continuous improvement and support measures, as well as a new self-assessment tool where appropriate ahead of formal action.
Under Skills Assure, a total of 41 sanctions and 21 terminations of Skills Assure supplier agreements were undertaken from 1 July 2021 to 30 June 2022. Of these, 7 agreements were terminated at the supplier's request.
The actions were taken by the department in relation to unauthorised Changes in Control, non-compliant performance and Events of Default.
As at 30 June 2022, there were 412 Skills Assure suppliers approved to deliver government funded training in Queensland.
What is a Skills Assure supplier?
Only training providers that meet certain standards can deliver subsidised training in Queensland. They are known as Skills Assure suppliers.
Skills Assure suppliers (SAS) must meet entry requirements and comply with national and department-specific quality standards.
This gives students, parents and employers confidence that the training they deliver leads to quality outcomes, valued by industry and aligned to employment opportunities.
Look out for the Skills Assure identifier:
About SAS monitoring and compliance
We undertake compliance audits and performance reviews against our funding programs, including User Choice and VET investment programs, to determine whether suppliers are satisfactorily addressing the requirements of their supplier agreements.
Based on the nature and extent of any non-compliances found, a number of compliance actions can be applied. They include training and support, notices to remedy, sanctions and terminations of agreements, and referrals to regulatory bodies such as the Australian Skills Quality Authority in relation to the quality of training delivered.
The compliance actions we undertake aim to:
- promote improved performance and accountability
- raise awareness of obligations and the consequences of non-compliance
- ensure prompt action on, and remedying of, non-compliance.
Learn more about our proactive approach to compliance, including tools to assist providers.
SAS news
The Contract Connector newsletter assists providers manage their obligations as a Skills Assure supplier. Subscribe to Contract Connector and read past editions.
Last updated 30 August 2022
