Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


Facebook Youtube

The Department of Employment, Small Business and Training (DESBT) undertakes compliance audits and performance reviews against the departmental funding programs, including User Choice and VET Investment programs, to determine if the Skills Assure supplier (SAS) is satisfactorily addressing the requirements of the supplier agreements.

By entering into the supplier agreement, the supplier commits to meet its obligations for compliance including:

  • being responsible for establishing and implementing controls to assist in maintaining compliance
  • being responsible for the maintenance and preparation of any audit evidence requested by the department
  • providing the department and its auditors with access to all information requested for the purpose of conducting an audit and/or confirming compliance.

Evidence requirements

Ongoing compliance audits and performance reviews are conducted throughout the year. Please refer to the evidence requirements below for information on how to assist your organisation in addressing compliance.

For a list of changes from the last version of evidence requirements, please refer to the Summary of changes to Skills Assure supplier audit evidence requirements – VET investment and User Choice programs (PDF, 738KB) as at 7 July 2021.

Historical evidence requirements

Evidence requirements for User Choice and VET Investment programs from previous financial years.

SAS fact sheets

Skills Assure supplier governance fact sheet (PDF, 195KB)

Compliance audit templates

To allow for transparency within the audit process, the templates below are available for Skills Assure suppliers.

Supplier compliance audit report (PDF, 937KB)
This is provided as an example—the reporting framework is under review.

Verification of DESBT audit activity (PDF, 514KB)
The verification document outlines the audit process, as well as providing an overview and objectives. If notification of an audit has been received, review of this is expected prior to the audit opening meeting. The supplier's CEO and/or nominated representative will be required to sign this document following the opening and closing meetings.

Audit evaluation form (PDF, 228KB)
To assist in maintaining the quality and effectiveness of the audit process, the supplier may provide feedback. A link to an online audit evaluation form is provided during audit communication.

Compliance audit webinars

This section is under review. When updates are published this will be included as an article in Contract Connector.

Last updated 22 February 2022

Creative Commons Attribution 3.0 Australia (CC BY 3.0)