Phone

• 13 QGOV (13 74 68)
• International callers: +617 3405 0970 (+10 hours UTC)

Training enquiries

• Phone: 1300 369 935

Queensland Training Ombudsman

• Phone: 1800 773 048

Back to Work program

• Phone: 13 QGOV (13 74 68)
• Online: Back to Work program contacts

Mail

Department of Employment, Small Business and Training
PO Box 15033
CITY EAST 
BRISBANE  QLD  4002

Media enquiries

Email: media@desbt.qld.gov.au

Providing feedback or making a complaint

We encourage and appreciate feedback as it helps us shape our service delivery and values, and improve the way we achieve our goals and interact with each other.

You can submit feedback and complaints anonymously if you wish. However, please be aware that if you submit anonymously we cannot contact you to get further information or to tell you the outcome of your submission.

Lodge a complaint by:

• phone within Australia: 13 QGOV (13 74 68)
• online via the Queensland Government portal
• in person by visiting one of our counters
• via a Public interest disclosure.

Assistance with your enquiry or complaint

National Relay Service

If you are deaf or have a hearing or speech impairment, please phone the National Relay Service on:

• 133 677 (TTY/Voice)
• or
• 1300 555 727 (Speak and Listen).

Interpreter assistance

If you need an interpreter, contact the Translating and Interpreting Service (TIS National) on 131 450.

Further assistance

If you need any other assistance, please contact us using the contact details above.

Right to information (RTI) disclosure log

The department's disclosure log lists the scope of valid RTI applications, and provides access to information which has been released in response to completed RTI access requests.