Department of Employment, Small Business and Training
PO Box 15483

Small business enquiries

General small business enquiries

Grant enquiries

Training enquiries

General training enquiries

Apprenticeship and traineeship enquiries

*Calls are toll free from landlines. Calls from mobiles and pay phones are extra.

Mail (training, apprenticeships and traineeships)

Department of Employment, Small Business and Training
PO Box 15121

Queensland Training Ombudsman

Back to Work program

Media enquiries


Providing feedback or making a complaint

We encourage and appreciate feedback as it helps us shape our service delivery and values, and improve the way we achieve our goals and interact with each other.

You can submit feedback and complaints anonymously if you wish. However, please be aware that if you submit anonymously we cannot contact you to get further information or to tell you the outcome of your submission.

Lodge a complaint or provide feedback:

Student complaints

Read how to make a student complaint about accredited training delivered by a registered training organisation.

Assistance with your enquiry or complaint

National Relay Service

If you are deaf or have a hearing or speech impairment, please phone the National Relay Service on:

Interpreter assistance

If you need an interpreter, contact the Translating and Interpreting Service (TIS National) on 13 14 50.

Last updated 19 December 2019

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