Please note that work is currently underway to refresh the Queensland VET Quality Framework. Please continue to check this page as content will be updated in the near future.

The Queensland VET Quality Framework was introduced in May 2017 as part of the Queensland Government's commitment to achieving quality outcomes from the state's investment in vocational education and training (VET).

The framework outlines the Department of Employment, Small Business and Training's approach to quality oversight of publicly-funded vocational training, detailing the many integrated measures that work to build confidence in the VET system and investment in skilling strategies.

Quality in VET is a shared responsibility between the Commonwealth, state and territory governments, industry, students, employers and training providers — with governments responsible for setting policy for the training they subsidise.

The quality framework consolidates Queensland's comprehensive and systematic approach to achieving quality from state-funded VET — forming a mutual reference point and basis for continuous improvement.

It is used to guide the development of operational policy, procedures and guidelines, and helps stakeholders understand the system and their roles — at both national and state levels.

The Queensland VET Quality Framework (PDF, 1.7MB) details measures across five key areas:

  • Program design
    Determining state policy and investment in training, and maintaining purchasing arrangements for state government-funded training focused on meeting the skilling needs of Queensland.
  • Supplier entry requirements
    Setting the standards for entry by registered training organisations (RTOs) seeking to be pre-approved to deliver subsidised training and assessment services as pre-qualified suppliers (PQS) in Queensland.
  • Information and support
    Providing information to assist students and employers to make informed decisions regarding study options and training providers to best meet their needs, and assist PQS to comply with their contractual obligations.
  • Market performance and oversight
    Maintaining an ongoing role to monitor the effectiveness of program policy measures that have a positive impact towards meeting the skilling needs of Queensland.
  • Compliance
    A risk-based approach focused on PQS contract compliance to monitor, assess and respond to the integrity of PQS performance.

Partners in Quality

All stakeholders — governments, industries, training providers, employers and students — have a role to play to achieve quality outcomes.

In recognition of this shared responsibility, the framework was developed consultation with key stakeholders throughout 2016.

Statements of support feature from the Australian Skills Quality Authority, Australian Council for Private Education and Training (ACPET), Queensland Training Ombudsman and Office of Fair Trading.

Future directions

Measures outlined in the framework will be reviewed on an ongoing basis — enabling the Queensland Government to adapt to changing market conditions and, in turn, adjust oversight controls.

The fact sheet Future directions – Strengthening our oversight controls in 2016–17 (PDF, 355KB) lists key changes planned for and completed in 2016–17.

These changes include:

  • adopting a risk-based framework for managing and monitoring provider contracts
  • implementing VET Pathways — a professional development program for Queensland schools
  • enhanced communication channels, including social media
  • PQS compliance audit results published on Queensland Skills Gateway
  • direct engagement with students to seek feedback on PQS customer experience satisfaction.


Queensland VET Quality Framework overview (A3) (PDF, 538KB)

Queensland VET Quality Framework (PDF, 1.7MB)

Future directions – Strengthening our oversight controls in 2016–17 fact sheet (PDF, 355KB)

Related information

Last updated 16 July 2019

Creative Commons Attribution 3.0 Australia (CC BY 3.0)