General enquiries
- 13 QGOV (13 74 68)
- International callers: +61 7 3022 6100 (+10 hours UTC)
Youth Justice service enquiries
Find details for your nearest Youth Justice service centre or youth detention centre by entering your suburb or postcode on our Youth justice centre locations page.
Find contacts for Youth Justice regional offices.
Youth detention centre enquiries
Find details, including visiting hours, of your nearest youth detention centre.
You can also contact our Youth Justice team at the Caboolture Watchhouse by emailing cwh@cyjma.qld.gov.au.
Minister's Office
PO Box 15033
CITY EAST
BRISBANE QLD 4002
Email: educationandyouthjustice@ministerial.qld.gov.au
Office of the Deputy Director-General
PO Box 15033
CITY EAST
BRISBANE QLD 4002
Email: oddg_yj@youthjustice.qld.gov.au
Grant enquiries
Email: YJ_grants@cyjma.qld.gov.au
Media enquiries
Email: yjmedia@youthjustice.qld.gov.au
Providing feedback or making a complaint
The Department of Youth Justice (DYJ) is committed to providing excellent customer service. Your feedback helps us improve what we do.
Download our Customer complaints management policy (PDF, 920KB) to learn more about the department's complaints process.
How to lodge a complaint or provide feedback
You can lodge a complaint or provide feedback:
- online via the Queensland Government portal (preferred option)
- by mail to Department of Youth Justice, PO Box 3405, BRISBANE CITY QLD 4001
- by phone to the Queensland Government switchboard (within Australia) on 13 QGOV (13 74 68).
You can submit feedback and complaints anonymously if you wish. However, be aware that if you submit anonymously, we cannot contact you to get further information or to tell you the outcome of your submission.
Youth detention complaints
Find out how to make a complaint about a youth detention centre, including complaints from parents, carers, friends and others, or young people in detention or who have left detention.
Assistance with your enquiry or complaint
National Relay Service
If you are deaf or have a hearing or speech impairment, phone the National Relay Service on:
- 13 36 77 (TTY/Voice)
- or
- 1300 555 727 (Speak and Listen).
Interpreter assistance
If you need an interpreter, contact the Translating and Interpreting Service (TIS National) on 13 14 50.
Last updated 20 May 2024
