We are committed to providing the community with greater access to information as part of the Right to Information Act 2009.

Our publication scheme describes and categorises information that is routinely available through our website. Information is grouped and accessible through 7 classes:

About us

Learn more about our department, including who we are, our vision and purpose, our governance framework and the legislation we administer.

Our services

Our finances

Our Annual Report 2017–18 outlines the financial and corporate performance of the department.

Our priorities

Our Strategic Plan 2018–2022 sets out our vision to ensure all Queenslanders have the skills and opportunities to participate and prosper in the economy.

Our decisions

The department operates within a corporate governance framework. This framework emphasises ethics, openness and public accountability. It is the basis for the department's overall purpose and sets our objectives. It also guides us in managing our information and resources.

  • General information about decisions made by the department can be found in our annual report.
  • Information on consultations that are currently open for public submission are available from the Queensland Government's Get Involved website.

Our policies

Please contact us for more information on our policies and procedures.

Our lists

Terms of access

Unless stated otherwise, all information in our publication scheme is available free of charge.

Where possible, information is directly linked and available for you to download. If you are having difficulties in accessing any of these documents, please contact us so that we can assist you by providing the information in an alternative format.

Complaints about the publication scheme

You have the right to complain if information identified in our publication scheme is not available.

Complaints will be managed in accordance with our complaints management policy and procedure.

If you make a complaint, your personal information (including your email address) will be collected as required under sections 21(3) and 78, 78A and 78B of the Right to Information Act 2009 (PDF, 880KB).

Your personal information will be used for the purpose of investigating and addressing your complaint, and may be referred to relevant departmental business units or regions for action and response. Email messages may be monitored by the department’s information technology staff for system troubleshooting, maintenance and appropriate usage.

We value your comments and any feedback you provide will be used to make improvements to our publication scheme. You can contact us at any time to provide feedback.

Last updated 20 December 2018

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