Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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A range of support is available for small businesses and employees, including apprentices and trainees, to assist in managing the impacts of COVID-19.

For business

Coronavirus (COVID-19) business assistance finder
Find support (financial or other) you may be eligible for from the Queensland and Australian governments, plus Queensland local councils.

Small Business Hotline
Phone our Small Business Hotline on 1300 654 687 for further information.

Business impact survey
Complete our online survey to help us understand the impact of COVID-19 on your business and assess what support you need.

For employers of apprentices and trainees

Supporting apprentices and trainees wage subsidy
You may be eligible for a 50% subsidy for the wages you paid to your apprentice or trainee up until 31 March 2021. Claims must be lodged by 30 June 2021.

Boosting apprenticeship commencements wage subsidy
If you commence, or commenced, an apprentice or trainee between 5 October 2020 and 31 March 2022, you may be eligible for a subsidy of 50% of wages paid to that apprentice or trainee for a 12-month period from the date of commencement.

Suspension of a training contract due to COVID-19
Support and other options to keep your apprentices and trainees employed and manage your training contract obligations.

For employees and jobseekers

Employment and jobs
Access information about retraining, job-matching, financial assistance and other help and support.

Jobs Hub
Offers connections to jobs in workforces with increased demand for workers.

Australian Government
The Australian Government provides various types of financial assistance to support individuals.

Fair Work Ombudsman
Find out about your workplace entitlements and obligations if you are affected by COVID-19, including stand downs from work, working arrangements impacted by business and school closures, and pay and sick leave entitlements (including pandemic leave).

Mental health support

Help is available if your struggling with your mental health during this time, including:

Domestic and family violence support

If you are experiencing domestic and family violence, find  out about available information, services and support on the:

Last updated 3 June 2021

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