Training contacts
Training
Telephone 1300 369 935
Contact Training
Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info
Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman
The Skill Assure supplier (SAS) system provides a central register of pre-approved registered training organisations (RTOs) for the delivery of training and assessment services subsidised by the Department of Employment, Small Business and Training. You can search this register through the Queensland Skills Gateway.
If you are wishing to become, or already are a User Choice Skills Assure supplier, refer to the User Choice section of this website.
Skills Assure supplier framework
Find out more about the SAS system and how it works.
Become a Skills Assure supplier
Information for RTOs on how to become a SAS for the delivery of training and assessment services subsidised by the department.
Contract management
Information on managing your supplier contract with the department.
Compliance audits
Information for suppliers on managing compliance against departmental funding programs such as User Choice and Certificate 3 Guarantee and information on compliance audits.
News and events
Access to the Contract Connector newsletter for providers.
Variations Online
Variations Online (VOL) is the department's online system available to current Skills Assure suppliers to vary their delivery schedules under the Certificate 3 Guarantee, Higher Level Skills and User Choice programs.
Training Scammer Hotline
If you have a complaint related to misleading advertising, such as a response to a job advertisement that has been unknowingly referred to another training provider to enrol in a government subsidised qualification, contact the Training Scammer Hotline – Queensland Training Ombudsman on 1800 773 048 or trainingscammer@desbt.qld.gov.au to look into your issue or complaint.
Last updated 12 April 2023
