Partner Portal provides a secure way for eligible organisations to access Department of Trade, Employment and Training services. Find out more about Partner Portal, and how to access it, including user guides for applications.
About
Access to Partner Portal is via a Digital ID linked to your organisation's Relationship Authorisation Manager (RAM) account. Eligible organisations can access the following applications in Partner Portal:
Apprenticeships Info Self Service (AISS)
AISS is a search facility for:
- contractual information to organisations registering apprentices and trainees in Queensland, to retrieve and calculate the previous training credit available to the apprentice or trainee
- award information for Skills Assure Supplier (SAS) registered training organisations (RTOs) to assess student eligibility for funding under our VET Investment programs.
Find assistance in the AISS user guide (PDF, 1.9MB).
AVETMISS Training Activity (ATA)
ATA allows RTOs to electronically lodge AVETMISS data submissions, access validation error reports, and view submitted NAT file data. Learn more about reporting AVETMISS data.
Find assistance in the ATA user guide (PDF, 1.4MB).
Training Downloads (TD)
TD enables organisations to download information from departmental databases relevant to their organisation only, including information on apprentice/trainee training contracts, RTO registrations, contract information (User Choice, SAS, etc).
Find assistance in the TD user guide (PDF, 1.8MB).
Travel and Accommodation RTO Summary (TRACC)
TRACC enables supervising RTOs (SRTOs) to electronically verify the attendance of an apprentice or trainee once a claim has been submitted by an apprentice or trainee into our Travel and Accommodation Online.
Find assistance in the TRACC user guide.
Purchasing Online (POL)
POL enables organisations to apply for funded programs and variations to their existing agreements.
Find assistance in the POL user guide (PDF, 2.4MB).
Contacts
You must direct your enquiry to the correct agency. We cannot assist with Relationship Authorisation Manager (RAM) enquiries.
- RAM enquiries and issues – visit the RAM website or phone 1300 287 539.
- Partner Portal general enquiries – email PartnerPortal@desbt.qld.gov.au or phone (07) 3025 6692.
- Purchasing Online (POL) enquiries – email purchasingonline@desbt.qld.gov.au.