Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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Note: This service is referred to as Apprentice/All Students Info Self-Serve in the apprenticeship/traineeship contract and Skills Assure contract.

Apprenticeships Info - Self Service (AISS) is a search facility accessed through the Department of Employment, Small Business and Training's DETConnect website. AISS provides contractual information to organisations signing up apprentices and trainees in Queensland, as well as student award information.

The search facility enables users to:

  • search on previous training contract statuses (e.g. cancelled, active, completed, expired or withdrawn)
  • retrieve and calculate previous training credits available to the apprentice or trainee
  • search students and view awards
  • link to Queensland Training Information Service (QTIS) and www.training.gov.au (TGA).

Users can find out more information in the AISS User Guide (PDF, 555 KB) which is also found in the Getting Started section of the AISS application in DETConnect.

Last updated 8 October 2020

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