Training contacts
Training
Telephone 1300 369 935
Contact Training
Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info
Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman
The User Choice program provides a public funding contribution towards the cost of training and assessment services for eligible Queensland apprentices and trainees.
The program recognises that employment-based training aligned to skills shortages is a critical priority for the Queensland Government. It aims to provide funding aligned to the skills needs of industry and respond to changing government priorities.
How does the program work?
The program provides the flexibility for apprentices, trainees and their employers to select a preferred registered training organisation (RTO) from a list of pre-approved suppliers for the delivery of nationally recognised, accredited training to meet their specific needs. The program works in conjunction with the Commonwealth Australian Apprenticeships system, under which apprentices and trainees (also known in some jurisdictions as "Australian Apprentices") enter into legally binding training contracts with their employers and receive structured training to achieve a nationally recognised qualification.
The Queensland Training Information Services (QTIS) website provides comprehensive information on all apprenticeships and traineeships that are approved in Queensland, including the priority level and government contribution.
Skills Assure Supplier contracting
Information on how to become a pre-approved supplier to be able to provide funded training under the User Choice program.
Funding and pricing
Information on funding and pricing under User Choice.
Program documents
Access to User Choice policies, information sheets and pricing lists.
How can RTOs participate?
RTOs must be pre-approved by the department as a Skills Assure Supplier (SAS) to deliver training and assessment services under the User Choice program. Read more about Skills Assure Supplier contracting.
Free training
Fee-Free TAFE is available under the Certificate 3 Guarantee, and will cover the full cost of training for students studying a high priority qualification at TAFE Queensland or CQUniversity only.
Free Apprenticeships for Under 25s is available under the User Choice program for eligible Queenslanders studying a high priority apprenticeship or traineeship.
Last updated 1 July 2024
