Training contacts
Training
Telephone 1300 369 935
Contact Training
Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info
Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman
The documents below contain historical information for:
- the User Choice program
- school-based apprenticeships and traineeships (SATs).
For current information, visit User Choice documents.
Historical User Choice documents
2021–23 program documents
User Choice 2021–23 policy (PDF, 1.2MB) – effective 1 July 2021
Registered training organisation (RTO) User Choice Skills Assure Supplier 2021–23 policy (PDF, 980KB) – effective 1 July 2021
2020–21 program documents
User Choice 2020–21 policy v1.2 (PDF, 1MB) – effective 1 July 2020
User Choice 2020-21 policy v1.1 (PDF, 1MB) – effective 1 July 2020
User Choice 2020–21 policy v1 (PDF, 1MB) – effective 1 July 2020
Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy v1.1 (PDF, 819KB) – effective 1 July 2020
Registered training organisation (RTO) User Choice Skills Assure supplier 2020–21 policy v1 (PDF, 814KB) – effective 1 July 2020
2017–20 program documents
User Choice 2017–20 policy (PDF, 1.3MB) – effective 1 July 2019
User Choice 2017–20 policy v2.2 (PDF, 1MB) – effective 2 August 2018
User Choice 2017–20 policy v2.1 (PDF, 1.1MB) – effective 1 July 2018
User Choice 2017–20 policy v2 (PDF, 1.4MB) – effective 1 January 2018
User Choice 2017–20 policy v1 (PDF, 288KB) – effective 1 July 2017
Registered training organisation (RTO) User Choice pre-qualified supplier 2017–18 policy (PDF, 695KB) – effective 1 July 2019
Registered training organisation (RTO) User Choice pre-qualified supplier 2017–20 policy v1.1 (PDF, 801KB) – effective 1 July 2018
Registered training organisation (RTO) User Choice pre-qualified supplier 2017–20 policy (PDF, 711KB) – effective 1 July 2017
2016–17 program documents
User Choice Pre-qualified supplier 2016–17 policy (PDF, 172KB) – effective 1 July 2016
User Choice 2016–17 policy v1.1 (PDF, 499KB) – effective 1 January 2017
User Choice 2016–17 policy v1 (PDF, 495KB) – effective 1 July 2016
User Choice localities and location loadings list 2016–17 (XLSX, 258KB) – effective 1 July 2016
2010–16 program documents
User Choice Pre-qualified supplier 2010–16 policy (PDF, 640KB) – effective 1 July 2015
User Choice 2010–16 policy (PDF, 253KB) – effective 1 July 2015
User Choice localities and location loadings 2010–16 (XLS, 1.3MB) – effective 1 July 2015
2010–15 program documents
User Choice Pre-qualified supplier 2010–15 policy (PDF, 246KB) – effective 10 December 2012
User Choice 2010–15 policy (PDF, 411KB) – effective 1 July 2013
User Choice localities and location loadings 2010–15 (XLS, 784KB) – effective 24 January 2013
2006–10 program documents
2006–10 User Choice program agreement (PDF, 4.2MB)
2006–10 User Choice program policy (PDF, 916KB)
Historical school-based apprenticeships and traineeships information
Information for Australian Apprenticeship Centres (PDF, 237KB)
Information for employers (PDF, 230KB)
Information for pre-qualified suppliers (RTOs) (PDF, 237KB)
Information for schools (PDF, 238KB)
Information for students, parents and guardians (PDF, 229KB)
Changes to SATs from 1 July 2013 (PDF, 221KB)
Frequently asked questions (PDF, 302KB)
Related information
- Learn more about the User Choice Program.
Last updated 6 July 2023
