Training contacts

Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman

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The Department of Employment, Small Business and Training will implement a series of new measures recommended by the investigation into claims of 'bait advertising'.

These include:

  • improved communication with apprentices, trainees, students, employers and training providers
  • a review of penalties for non-compliance
  • improved response times to complaints
  • a new Queensland VET Quality Forum.

Training complaints

A Training Scammer hotline was established prior to the release of the report's findings. Submit complaints to the hotline on 1800 773 048 or online at the Queensland Training Ombudsman website.

Review documents

Last updated 9 December 2020

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