Training contacts

Training
Telephone 1300 369 935
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Apprenticeships Info
Telephone 1800 210 210
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Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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The Queensland Government is investing $17 million over 3 years to expand the Industry Skills and Jobs Advisor (ISJA) program. This will provide dedicated support across 14 key industry sectors, bridging the gap between industry and training.

The expanded ISJA program commences 1 March 2025, delivering more resources and tailored support to meet the evolving needs of Queensland’s industries and regions.

ISJA's roles align with Good Jobs, Great training: Queensland Skills Strategy 2024-2028 priorities. They are a vital link between business and government, providing evidence-based advice on workforce trends, skills gaps, and training needs, and ensure Queensland's vocational education and training (VET) programs align with the real needs of industry.

Role of Industry Skills and Jobs Advisors

ISJAs play a critical role in advocating for industry needs and engaging with employers, small business and industry stakeholders. They provide high quality, evidence-based insights into Queensland's labour market, jobs growth and employment opportunities, skills needs, and training solutions to:

  • inform and align training and skills priorities and decision making – ensure government programs and investments respond to industry needs, including regional workforce challenges, and emerging employment trends
  • strengthen industry connections – support engagement and strategic priorities, including our work with Regional Jobs Committees, Jobs Queensland, and Jobs and Skills Councils (JSCs)
  • enhance quality training – provide insights into workforce and employment challenges and opportunities, supporting the Skills Assure Supplier (SAS) system, and assisting with applications, complaints management, audits, and performance reviews
  • shape national VET reforms – ensure Queensland make a strong contribution in national, state and local consultation activities, workforce development initiatives, and JSC training projects
  • connect industry to training support – help employers, small businesses, and industry stakeholders engage with VET pathways, government programs and initiatives, and events.

Benefits to Queensland

  • Empowers industry to influence the state’s training priorities.
  • Strengthens workforce planning to meet emerging industry needs.
  • Enhances training quality to ensure job seekers gain relevant, in-demand skills.
  • Supports economic growth by aligning training with industry demand.

Connect with an Industry Skills and Jobs Advisor

Industry sector Indicative coverage Industry Skills and Jobs Advisor
Automotive
  • Automotive retail
  • Automotive service
  • Automotive repair
Motor Trades Association of Queensland

Brad Flanagan
Director Industry Initiatives
Email:
industryengagement@mtaq.com.au
Phone: 0475 617 179
Business and ICT
  • Business
  • Finance
  • Small and micro business
  • Information technology
  • Cyber security
Australian Computer Society

Luisa Grant
Industry Skills and Jobs Advisor
Email: Luisa.Grant@acs.org.au
Phone: 0448 787 082
Community Services
  • Aged Care
  • Auslan including Interpreting
  • Child Protection
  • Community Services
  • Early Childhood Education and Care Disability
  • School Age Education and Care
  • Youth Work
  • Mental Health in community setting
Queensland Council of Social Service

Stacey De Calmer
Executive Director
Sector Workforce Planning and Development
Email: staceyd@qcoss.org.au
Phone: 0409 542 124
Electrotechnology and utilities
  • Electrotechnology
  • Gas supply
  • General (supply)
  • Telecommunications
  • Supply networks
  • Renewable energy

Energy Skills Queensland

Jakes Jacobs
Industry Skills and Jobs Advisor Project Advisor
Email: jjacobs@energyskillsqld.com.au
Phone: (07) 3721 8800

Nicole Tinney
Industry Skills and Jobs Advisor Project Advisor
Email: ntinney@energyskillsqld.com.au
Phone: 0419 774 020

Fitness, sport and recreation
  • Fitness
  • Sport
  • Outdoor recreation
  • Community recreation
Active Queenslanders Industry Alliance

Jo Chiu
Industry Skills and Jobs Advisor
Email: Jo.chiu@aqia.org.au
Phone: (07) 3367 0833
Health
  • Aboriginal and Torres Strait Islander health workforce
  • Rural and remote workforce
  • Allied health
  • Dental
  • First aid
  • Health administration
  • Nursing
  • Pathology including point of care testing
  • Sterilisation services
CheckUP Australia

Michelle Phillips
Industry Skills and Jobs Advisor
Email: mphillips@checkup.org.au
Phone: (07) 3105 8352

Deb Rooskov
Industry Skills and Jobs Advisor   
Email:
drooskov@checkup.org.au
Phone: (07) 3105 8353
Manufacturing and engineering
  • Advanced manufacturing
  • Aeroskills
  • Aviation engineering and maintenance
  • Defence manufacturing
  • Engineering
  • Food processing and technology
  • Hydrogen processing
  • Furnishing
  • Laboratory operations
  • Meat processing
  • Textiles, clothing and footwear
  • Printing and graphic arts
  • Process plant operations
  • Sustainability
Manufacturing Skills Queensland

Lisa Gilbert
Industry Skills and Jobs Advisor 
Email: lisa.gilbert@msq.org.au
Phone: 0411 715 510
Resources and mining
  • Mining
  • Resource processing
  • Drilling oil/gas
  • Coal seam gas
  • Liquid natural gas
Queensland Resources Council

Jenni Champion
Industry Skills and Jobs Advisor
Email: jennic@qrc.org.au
Phone: 0438 556 190
Screen, Media and the Arts
  • Creative arts
  • Dance
  • Music
  • Screen and media
Essential Screen Skills

Laura Clelland
Director
Email: laura@essentialcrew.com.au
Phone: 0412 017 019
Tourism, hospitality and events
  • Baking and patisserie
  • Cookery
  • Events management
  • Hospitality
  • Travel and tourism
Queensland Tourism Industry Council

Kathryn Moody
Industry Skills and Jobs Advisor
Email: Kathryn.moody@qtic.com.au
Phone: 0413 364 651
Water
  • Potable water
  • Waste water
  • Water storage
  • Water recycling
Queensland Water Directorate

Neil Holmes
Industry Skills and Jobs Advisor
Email: nholmes@qldwater.com.au
Phone: (07) 3632 6851

Last updated 5 March 2025

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