Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


Facebook Youtube LinkedIn

Under the Further Education and Training Act 2014, it is a requirement of recognition and continued recognition as a group training organisation (GTO) that organisations are compliant against the National Standards for Group Training Organisations.

The Department of Employment, Small Business and Training has developed audit arrangements for Queensland based on the requirements of the National Standards for Group Training Organisations.

The department has prepared the following information on audit procedures and requirements to assist organisations wishing to be recognised as GTOs in this state.

About the National Standards
The National Standards provides a framework that promotes national consistency and quality in the provision of group training services in Australia.

About audits
Under the national framework, independent audits of group training organisations against the National Standards are required at least once every 5 years.

Responsibilities
Information on the responsibilities of both the department and the organisation being audited.

Audit types
Information on the 3 main types of audits: initial compliance audits; compliance audits; and self-assessment audits.

When are audits conducted?
Information on the scheduling of compliance and self-assessment audits.

Who conducts audits?
Approved auditors carry out audits independent of the department.

Preparation for an audit
There are a number of actions a corporation can take to prepare for an audit against the National Standards for Group Training Organisations.

The audit process
Information on the different steps taken to complete an audit.

Dealing with non-compliance
Consequences for a corporation found to be non-compliant.

Frequently asked questions
Frequently asked questions relating to group training organisation audits in Queensland.

Forms and resources
Various forms and resources in relation to group training organisations.

Last updated 3 January 2024

Creative Commons Attribution 3.0 Australia (CC BY 3.0)