Training contacts

Training
Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
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Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman


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The department has prepared the following hints to help with the compliance audit:

  • Complete an annual self-assessment audit. The auditor will request these records in order to undertake audit activities.
  • Make sure the appointment time for the site audit allows enough uninterrupted time for the opening and closing meetings and for the review of all evidence.
  • Identify a place for the audit interview where documentation and records are accessible and there are few distractions.
  • Identify key people to coordinate the audit process. Ensure they are familiar with all systems, responsibilities, practices and records, as they will be the closest link to the audit.
  • Ensure staff with specific responsibilities are available during the audit.
  • Be prepared to find documents. Records of host employers, apprentices or trainees may be tracked and sampled to establish confidence that the systems and processes operate appropriately.

Last updated 7 March 2016

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