Training contacts

Telephone 1300 369 935
Contact Training

Apprenticeships Info
Telephone 1800 210 210
Contact Apprenticeships Info

Queensland Training Ombudsman
Telephone 1800 773 048
Contact the Training Ombudsman

Facebook Youtube

The department has prepared the following hints to help with the compliance audit:

  • Complete an annual self-assessment audit. The auditor will request these records in order to undertake audit activities.
  • Make sure the appointment time for the site audit allows enough uninterrupted time for the opening and closing meetings and for the review of all evidence.
  • Identify a place for the audit interview where documentation and records are accessible and there are few distractions.
  • Identify key people to coordinate the audit process. Ensure they are familiar with all systems, responsibilities, practices and records, as they will be the closest link to the audit.
  • Ensure staff with specific responsibilities are available during the audit.
  • Be prepared to find documents. Records of host employers, apprentices or trainees may be tracked and sampled to establish confidence that the systems and processes operate appropriately.

Last updated 7 March 2016

Creative Commons Attribution 3.0 Australia (CC BY 3.0)